Or download these examples in PDF at the bottom of this page for free. Customer Service Rep Resume Guide: 1. Contact InformationName, Address, Email, Phone Number, Driver's license. 2. Profile Summary: This introduction to your resume must make an impact on the reader.
An Aetna Customer Service Representative typically has a wide range of responsibilities, which can include: Provide excellent customer service to Aetna members, employers, and providers. Respond to inquiries from customers regarding their health plans, benefits, eligibility, claims, and other related topics.1. Focus on quantifiable results: Begin each achievement statement by highlighting the specific results you achieved. Use numbers, percentages, or monetary values to quantify your accomplishments. For example, “Maintained a 95% customer satisfaction rating” or “Achieved a 20% increase in upselling and cross-selling.”. 2.
Senior Customer Service Representative Resume. Summary : Patient and empathetic Senior Customer Service Representative And Inside Sales with an extensive background in conflict resolution and Customer care. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.. 91 291 389 325 108 182 28 271 187